TERMS OF SERVICE.

Overview

These terms govern your use of Prismavoid's services, including web design, development, and monthly care plans. By hiring us or using our client portal, you agree to these terms.

Services

Prismavoid provides custom website design and development, along with optional monthly care plans that include hosting, maintenance, and update support. The specific scope of each engagement is defined during onboarding through our intake process.

We reserve the right to decline any project at our discretion.

Payment

Project fees

All project work is billed in two installments:

• 50% deposit: due before work begins. This secures your spot and covers initial design and development work.
• 50% balance: due before your site goes live.

Payments are processed through Stripe. You will receive an invoice through the client portal. Invoices are due upon receipt unless otherwise noted; if a payment is more than 15 days late, we may pause project work or suspend care-plan hosting until the balance is paid.

Monthly care plans

Care plan fees are billed monthly and automatically renewed. You may cancel at any time; cancellation takes effect at the end of the current billing period and your service continues through that date. Fees already charged are not refunded for partial billing periods.

Refunds

The deposit is refundable any time before your website is delivered and the balance is paid in full, even if design or development work has already begun. Once your site has been delivered and paid for in full, all payments are final. If you have concerns about the work along the way, contact us. We will make it right.

Client responsibilities

A successful project requires your participation. You agree to:

• Provide accurate and complete information during onboarding
• Supply any required content, images, branding, or materials in a timely manner
• Respond to questions and review requests within a reasonable time
• Provide final approval before your site launches

Delays caused by missing content or slow feedback may affect your project timeline. We are not responsible for timeline slippage due to client-side delays.

Revisions

Each project includes a defined round of revisions as agreed during onboarding. Requests that fall outside the original scope (significant additions, structural changes, or new features) may be quoted as separate work.

Ownership and intellectual property

Upon receipt of full payment, you own the final website and all custom code created specifically for your project. You are responsible for ensuring you have the rights to any content, images, or materials you provide to us.

Third-party components (such as open-source libraries, fonts, or stock assets) remain subject to their respective licenses. We will inform you of any such dependencies.

We reserve the right to display completed work in our portfolio unless you request otherwise in writing.

Indemnification

You agree to indemnify and hold Prismavoid harmless from any claims, damages, or legal fees arising from content, images, trademarks, or other materials you provide to us for use in your project.

Confidentiality

We treat your business information as confidential. We will not share your project details, financials, or proprietary information with outside parties, except as required to deliver our services (e.g., your hosting provider).

Warranties and limitation of liability

Our services and deliverables are provided as is, without warranties of any kind, express or implied, including implied warranties of merchantability or fitness for a particular purpose. For care-plan hosting, we take reasonable measures to keep your site online but do not guarantee a specific uptime and are not liable for downtime caused by third-party infrastructure outside our control.

Prismavoid is not liable for indirect, incidental, or consequential damages, including lost revenue, lost data, or business interruption. Our total liability for any claim is limited to the amount you paid us in the three months preceding the claim.

We do not guarantee specific business outcomes such as increased traffic, leads, or revenue from your website.

Acceptable use

You agree not to use any website we build to host illegal content, conduct fraud, send unsolicited communications, or violate any applicable law. We may terminate services immediately if these conditions are violated.

Termination

Either party may terminate the relationship with reasonable written notice. If you cancel a care plan, we will provide you with a copy of your website files upon request; continued hosting after cancellation is not guaranteed, and you are responsible for arranging a new host.

Governing law

These terms are governed by the laws of the State of Texas. Any disputes will be resolved in the courts of Smith County, Texas.

Changes

We may update these terms from time to time. Continued use of our services after changes are posted constitutes acceptance of the updated terms.

Questions

If you have questions about these terms, reach us through the contact page.